Legal Document

Privacy Policy

Last updated: May 2025
In plain language

Your privacy is protected by design. We do not build profiles. We do not track behavior. We only process what is strictly necessary to deliver the service — nothing more. Your health data is processed in-session only and never stored.

01

Platform Overview

Medicever (medicever.com) is an informational health platform providing AI-supported educational insights. The Platform operates entirely within a web browser and is built around user privacy and anonymity.

  • Does not provide medical diagnosis or treatment
  • Does not replace professional healthcare services
  • No user accounts are required
  • No real identity is required — pseudonyms are accepted
Important: All content is for informational purposes only and does not constitute medical advice. AI-generated content may not always be accurate and should be treated as educational only.
02

Data We Process

Provided by you

Health-related information entered voluntarily. Optional pseudonyms or identifiers.

Technical (automatic)

IP address (security only). Browser type. Session activity (temporary).

We do not actively collect precise location data (e.g. GPS coordinates). Technical logs are retained for security purposes for a maximum of 90 days.

03

How Data Is Used

Data is used exclusively to:

  • Provide requested platform functionality
  • Generate AI-based responses to your queries
  • Ensure platform security and stability

We do not use data for advertising, user profiling, or behavioral tracking of any kind.

04

AI Processing

Information you provide may be processed by external AI systems solely to generate the requested educational response. We ensure that:

  • Data is used only to produce the requested output
  • No user data is used to train AI models
  • No persistent user profiles are created
  • AI providers process data under applicable data protection agreements
05

Data Storage

  • Health-related data — processed transiently; not stored beyond the active session
  • Technical logs — retained up to 90 days for security purposes
  • User profiles / medical databases — we do not build or maintain these
06

Cookies & Tracking

We do not use advertising cookies, analytics trackers, or third-party profiling tools. Limited technical cookies may be used strictly for essential functionality and platform security.

07

Data Sharing

We do not sell or share user data. Data may be processed by trusted infrastructure providers (e.g. hosting services, AI processors) strictly for technical operation under applicable data protection agreements.

08

Legal Basis (GDPR)

Processing is based on:

  • User consent — Article 6(1)(a) and Article 9(2)(a) GDPR
  • Legitimate interest — platform security, Article 6(1)(f) GDPR
09

International Transfers

Data may be processed outside the European Economic Area (EEA), including the United States. Such transfers are protected by Standard Contractual Clauses (SCC) approved by the European Commission and appropriate technical and organizational safeguards.

10

Your Rights

You remain in full control of your data. You may:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact: support@medicever.com

11

Regulatory Position

  • The Platform is not a healthcare provider and does not provide medical services
  • The Platform is not subject to HIPAA regulations
  • This Policy complies with GDPR, CCPA/CPRA, CalOPPA, and Poland's Personal Data Protection Act
12

Children's Privacy

The Platform is not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors.

13

Policy Updates

We may update this Privacy Policy periodically. The current version is always available at medicever.com/privacy.

14

Contact

MEDICEVER LLC

131 Continental Drive, Suite 305

Newark, DE 19713, USA

support@medicever.com

Response time: within 30 days